Privacy Policy

This Privacy Policy explains how SALLYS collects, shares, and uses any information that relates to you when you use our Site, engage with us on social media, or otherwise interact with us (your “Personal Data”). This Privacy Policy also explains the rights you have concerning the Personal Data that we process and how you can exercise these rights.

Principles

SALLYS manifests its commitment to privacy and data protection by embracing the following principles.

  • SALLYS uses Personal Data lawfully, fairly, and in a transparent manner.
  • SALLYS collects no more Personal Data than necessary, and only for a legitimate purpose.
  • SALLYS retains no more data than necessary or for a longer period than needed.
  • SALLYS protects Personal Data with appropriate security measures.

Data We Collect

This policy applies only to information collected on the Site. We collect two types of information from visitors to our websites:

  1. Personal Data.
  2. Non-personal Data.

“Personal Data” is information that identifies you personally and that you provide to us, such as your name, address, telephone number, email address, and sometimes your Internet Protocol (IP) address. We may collect this information when you create a profile on our Site, visit our Site, or complete a purchase.
“Non-personal Data” can be technical in nature. It does not identify you personally. Examples of non-Personal Data may include (but are not limited to) cookies, web beacons, and demographic information.

Usage Data

To improve your experience with our Site we may also collect information on how you navigate the Site, information about your connection, and the technical means you use to access our Site. This data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Location Data

We may use and store information about your location if you give us permission to do so. We use this data to improve and customize your shopping experience. You can enable or disable location services when you use our Service at any time by way of your device settings.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Site and we hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from our Site and stored on your device. Other tracking technologies are also used such as beacons, tags, and scripts to collect and track information and to improve and analyze our Site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Data Use

SALLYS uses the collected data for various purposes:

  • To provide and maintain our service
  • To notify you about changes in policies and order details
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Site and services
  • To monitor the propriety of Site usage
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

Data Storage, Transfer, and Retention

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside and choose to provide information to us, please note that we transfer the data, including Personal Data, to and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

SALLYS will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

We will hold on to your information for as long as you continue to be a SALLYS customer and for as long as we are required to keep it to ensure we meet our legal requirements across the globe.

Data Access

Your Personal Data is available and accessible only by those who need the data to accomplish the intended processing purpose. To the extent necessary, your
Personal Data may be shared with suppliers(processors and sub-processors) carrying out certain tasks on SALLYS’s behalf and with independent third-parties, including, but not limited to, using personal information you share with us or that we indirectly collect to verify your identity and for fraud prevention purposes.

Data Security

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Data Disclosure

Under certain circumstances, SALLYS may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

SALLYS may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of SALLYS
  • To prevent or investigate possible wrongdoing in connection with the Site
  • To protect the personal safety of users of the Site or the public
  • To protect against legal liability

Your Data Protection Rights

Right to access
You have the right to request information about the Personal Data we hold on you at any time. You can contact SALLYS and we will provide you with your Personal Data via e-mail.

Right to portability
Whenever SALLYS processes your Personal Data, you have the right to get a copy of your data transferred to you or to another party. This only includes the Personal Data you have submitted to us.

Right to rectification
You have the right to request rectification of your Personal Data if the information is incorrect, including the right to have incomplete Personal Data completed.

Right to erasure
You have the right to erase any Personal Data processed by SALLYS at any time except for the following situations:

  • you have an ongoing matter with Customer Service
  • you have an open order which has not yet been shipped or partially shipped
  • you have an unsettled debt with SALLYS, regardless of the payment method if you are suspected or have misused our services within the last four years
  • your debt has been sold to a third party within the last three years or one year for deceased customers
  • your credit application has been rejected within the last three months
  • if you have made any purchase, we will keep your Personal Data in connection to your transaction for book keeping purposes

Your right to object to processing based on legitimate interest
You have the right to object to the processing of your Personal Data that is based on SALLYS’s legitimate interest. SALLYS will not continue to process the Personal Data unless we can demonstrate legitimate grounds for the process which overrides your interest and rights or due to legal claims.

Right to restriction
You have the right to request that SALLYS restricts the process of your Personal Data under the following circumstances:

  • if you object to processing SALLYS’s legitimate interest, SALLYS shall restrict all processing of such data pending the verification of the legitimate interest.
  • if you have claimed that your Personal Data is incorrect, SALLYS must restrict all processing of such data pending the verification of the accuracy of the Personal Data.
  • if the processing is unlawful you can oppose the erasure of Personal Data and instead request the restriction of the use of your Personal Data instead.
  • if SALLYS no longer needs the Personal Data but it is required by you to defend legal claims.

Collected Information
We may collect the following personal information about you when you use our Site:

  • identifiers such as a name, address, unique personal identifier, email, phone number, your device’s IP address, software, and identification numbers associated with your devices
  • protected classifications, such as gender
  • commercial information such as records of products or services purchased, obtained, or considered by you
  • Internet or other electronic information regarding your browsing history, search history, the web page visited before you came to our Site, length of visit and number of page views, click-stream data, locale preferences, your mobile carrier, date and time stamps associated with transactions, and system configuration information
  • your geolocation, to the extent you have configured your device to permit us to collect such information
  • audio recordings of your voice if you call us, as permitted under applicable law
  • professional or employment-related information if required and provided
  • inferences about your preferences, characteristics, behavior, and attitudes.

You can find more information about the personal information we collect and how we collect it in the section above titled “Data Use”.

Personal Information Use
We collect your personal information for the business purposes described above in the section titled “Data Use”.

Sharing Personal Information
We may disclose your personal information to an organization for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient organization to keep that personal information confidential and not use it for any purpose except performing the contract with us.

We disclose your personal information for a business purpose to the categories of third parties listed above in the section titled “Data Access”.

Your Rights
Right Against Discrimination
You have the right not to be discriminated against for exercising any of the rights described in this section. We will not discriminate against you for exercising your right to know, delete, or opt-out of sales.

Right to Know
You have the right to request in writing: a list of the categories of personal information, such as name, address, email address, that a business has disclosed to third parties during the immediately preceding calendar year for the third parties’ direct marketing purposes, the names and addresses of all such third parties.

In addition, you have the right to request:

  • the categories of personal information we have collected about you
  • the categories of sources from which personal information is collected
  • the business or commercial purpose for
  • the information collection
  • the categories of third parties with whom we have shared personal
    information
  • the specific pieces of personal information we hold about an individual

You have the right to request a copy of the specific personal information we collected about you during the twelve (12) months before your request.

Right to Delete
You have the right to request us to delete any personal information we have collected from you or maintain about you, subject to certain exceptions.

To assert your right to know or your right to delete your personal information, please contact according to the ‘Exercise Your Rights’ section below.

To confirm your identity, we may ask you to verify personal information we already have on file for you. If we cannot confirm your identity from the information we have on file, we may request additional information from you, which we will only use to verify your identity, and for security or fraud prevention purposes.

Right to Opt-Out of Selling
You have the right to opt-out of having your personal information sold. We do not sell your personal information. In addition, California Civil Code Section 1798.83 permits customers of SALLYS who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. Please allow 30 days for a response. To make such a request, contact us according to the ‘Exercise Your Rights’ section below.

Exercise Your Rights (Contact Us)

We take data protection very seriously and therefore we have dedicated Customer Service personnel to handle your requests in relation to your rights stated above. You can always reach them at info@sallys.africa

Cookie Policy

Introduction

At Sallys we want to make sure that the website we operate looks as good as possible but also is easy for you to use. To help us to do this, our website uses cookies.

Cookies help us to assess how you use our website and also how we can improve our website. This means we have the information we need to regularly evaluate whether our website really meets your needs. Some of the cookies we use improve the functionality of our website, so if you choose to disable cookies on your browser, you might find that you can’t access some aspects of our website, or that parts of the website don’t function in the way that you might expect them to.

Please see the “How We Use Cookies” section below for more specific details about how we use cookies.

What Are Cookies

A cookie is a small file of letters and numbers that we put on your computer if you agree. Cookies allow us to recognize that you have visited our website before and remember your preferences.

Cookies can help us to remember your website login so that you don’t need to type it into the website every time you return, or to remember the goods that you have clicked to purchase on one page so that they are added to your bag.

Cookies also help us to collect information about the way you use our website which helps us to ensure any advertising that you see is relevant and useful to you.

How We Use Cookies

These cookies allow us to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and to improve our website. We are required by law to provide you with clear and comprehensive information about the cookies that we use and if this page does not answer all of your queries you should contact us – sally@sallysmidlandsmixes.co.za.

Our cookies do not store information which could be used to identify you personally, such as your contact details.

We use the following cookies:

Strictly Necessary Cookies

These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical/Performance Cookies

They allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality Cookies

These are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting Cookies

These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

3rd Party Cookies

The information set out in “How We Use Cookies” relates to the cookies that we set on our website. In addition to these cookies, our website also uses third party cookies which are set by a domain other than our website.

3rd Party Name

Additional Information

Google

We utilize the online advertising services of the third party companies listed on the left, and each of their sites may set cookies to help identify which adverts are clicked on/interacted with.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

Our website uses Third Party Cookies from the providers found in the table below, if you require further information about what those cookies are or how they are used, you should contact those providers directly.